Scan using e-wallet

Effective date: April 3, 2023.

At Pixzarloop (Pvt) Ltd, we are committed to protecting the privacy and security of our clients and visitors to our website. This privacy policy explains how we collect, use, and protect personal information we receive from our clients and website visitors.

• Identity of the handler: Pixzarloop.com is published by Pixzarloop (Pvt) ltd.Access to the Website and use of its content takes place within the framework of the terms of use described below. Browsing the Website constitutes unconditional acceptance by the Internet user of the following provisions.
• Nature of personal data: Personal data refers to any personal information you may provide to Pixzarloop (Pvt) ltd which allows us – directly or indirectly – to identify you as an individual.
• Information We Collect: We may collect personal information from our clients, such as names, addresses, phone numbers, email addresses, Cookies and Usage Data, to provide services and process payments. We may also collect non-personal information such as IP addresses, browser types, operating systems, and other technical information to improve our website and services.
• Use of Information: We use personal information to provide services and process payments, communicate with clients, and improve our services. We may also use non-personal information for analytics and website optimization.
• Information Sharing: We do not sell or share personal information with third parties except as necessary to provide services and process payments, comply with legal obligations, or enforce our policies. We may share non-personal information with third parties for analytics and website optimization.
• Data Security: We implement reasonable security measures to protect personal information from unauthorized access, use, and disclosure. However, no data transmission or storage can be guaranteed to be 100% secure. We encourage clients and website visitors to take appropriate steps to protect their personal information.
• Cookies and Tracking: We may use cookies and similar technologies to improve website performance, personalize content and advertising, and track website usage. Clients and website visitors may opt-out of cookies and tracking through browser settings or other means.
• Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage clients and website visitors to review the privacy policies of these websites.
• Changes to Privacy Policy: We reserve the right to update or modify this privacy policy at any time without notice. Clients and website visitors are responsible for reviewing the privacy policy periodically for changes.

Contact Us: If you have any questions or concerns about our privacy policy, please contact us at info@pixzarloop.com.

COMMON

1. Advance payment will not be refunded.
2. Cheque payments are subject to realization.
3. Estimates can be changed with the changes in the requirements.
4. The company (Pixzarloop) has all rights to withdraw this quotation/estimate at any time.
5. Issuing estimates are valid only for 5 days from the date of issuance.

ON DEVICES

1. Warranty: Wr4M = 120 Days | Wr6M = 180 Days | Wr1Y = 350 Days | Wr2Y = 700 Days | Wr3Y = 1050 Days.
2. There is no warranty for physical damages, misuse, negligence, wear and tear, damages resulting from unauthorized repair, damages caused by power fluctuations, and lightning.
3. Defected part will be repaired or replaced within the warranty period. (Depends on manufacture or agent)
4. Repair period depends on the agent.
5. No replacements for use in the period of repairing.
6. No return or exchange.

MONTHLY SUBSCRIPTION - APPLICATION

• The rental due date falls on the 10th or 25th of each month. Pro-rata charges will be applied upon confirmation and will be calculated to the nearest due date, in addition to the initial payment.
• If the monthly payment is not settled before the due date, the service will be automatically terminated.
• For automatic disconnections, a one-month period is considered as the free-of-charge (FOC) reconnecting period subject to the user will need to pay the pro-rated fee for the next due date and the fee for the following month at the time of reconnection. Please note that all user data will be automatically deleted after one month (30 Days) of disconnection, and new connection charges may apply for reconnections then.

ONE-TIME - APPLICATION

• Cost of the Domain and Hosting will be charged by the customer.
• To initiate the project, a 50% advance payment of the development cost and 100% from the other costs must be settled.
• First-year support service will be provided free of charge (subject to the Standard support service terms and conditions).
• After-sales support services can be obtained as an Annual Support Services Subscription or an Individual Support Service from the second year onwards. This service includes regular maintenance and updates to your system/website, as well as technical support. While this service is optional, we highly recommend it to keep your system/website running smoothly and efficiently.
  
  Annual Support Services Subscription Plans:
  • 24/7 On-call Support - 15% with a minimum fee of LKR 18,000/-.
  • Standard Support (within 24-48 Hours) - 10% with a minimum fee of LKR 12,000/-. (Recommended)
• The above prices are provided for negotiation purposes and are estimated based on the expressed feature requirements. Prices are subject to change once the requirements have been finalized.

Pixzarloop (Pvt) Ltd is committed to providing a secure and convenient online payment experience to our customers. To ensure this, we have put in place the following payment policy:

• Payment methods: We accept payments through our online payment gateway using all major credit and debit cards.
• Currency: All payments will be charged in the currency LKR.
• Payment Security: We use third-party payment gateway service providers and support, and we do not store any sensitive information such as credit card details on our servers.
• Payment Processing: Payments are processed in real-time, and we will send you a confirmation email once the payment is successful.
• Payment Confirmation: If the payment attempt is successful, we will notify you via email, notification, or SMS.
• Refund Policy: Refunds will be processed within 7-10 working days from the date of approval of refund request. Will be under the Refund Policy.
• Payment Disputes: In case of any disputes related to payments, we will work with you to resolve the issue in a timely and amicable manner.

We use third-party payment gateway service providers and support, and we do not store any sensitive information such as credit card details on our servers.